Abstract: In recent years, performance measurement and management (PMM) has received much attention from researchers and practitioners. Despite the growing use of PMM systems, companies experience difficulty in implementing such systems, with consequent risk of partial benefits or total goal failure. The literature on PMM is quite vast, but only few of the models address the problem in its entirety, while many other works focus on specific issues related to PMM. The purpose of this plenary speech is to analyze the state of the art of PMM models for small and medium enterprises (SMEs) and large companies. The evolution of the literature on PMM models and frameworks is highlighted starting from the development of the last twenty years. The methodology adopted for reviewing the literature relies on the citation/co-citation analysis of research on PMM and on the analysis of the frameworks/models developed in the last twenty years both for large and SMEs. The evolution of the research field is discussed and future areas of research are identified. During this talk, the role of PMM in respect of Business Intelligence (BI) tools will be also discussed.

Brief Biography of the Speaker:
Paolo Taticchi is Assistant Professor in Management Engineering at Perugia University, Italy, where he also serves as Lecturer in Economics and Management.
Moreover, he is curently visiting scholar at Stern Business School, NYU, New York. His research activities focus in the fields of: performance measurement and management, business networks and operations sustainability.
He is author and co-author of numerous research papers published in referred journals and conference proceedings, and he has been author and editor of national and international books. such us "Business Performance Measurement and Management: New contexts, themes and challenges" published by Springer.
He teaches undergraduate and graduate courses, as well as MBA and E-MBA internationally.
Finally, he served as Director of the 1st International Summer School "Piero Lunghi" organized by Perugia University, on "Perspectives of Business Performance Management", PACE University, New York, 2009.