Abstract: The paper presents the concepts of open innovation and living labs. In the framework of knowledge management, it considers how recent technologies could support the creativity and innovation, and an open collaboration of different stakeholders in this process. Some examples of technology solutions are presented. A special focus is made on the Web 2.0 technologies for support of open innovation and knowledge management.

Brief Biography of the Speaker:
Dr. Elissaveta Gourova is currently Associate Professor at the Department of Software Engineering at the Faculty of Mathematics and Informatics of Sofia University. She works since 2006 as a guest lecturer on Project management at New Bulgarian University, and on Knowledge Management at Technical University-Sofia. She holds a PhD degree from the Technical University – Sofia. She has professional experience as research fellow and project manager at the Centre for Information Society Technologies of Sofia University, where she took part at coordination and expert level in 6 FP7 projects, 3 FP6 projects, etc. Presently, Dr. Gourova is National Contact Point for FP7 program People. In the time 2000-2003 she was research fellow at the Institute for prospective technological studies (IPTS) - Seville, Spain. Her primary research is cross-disciplinary focused on Knowledge management, ICT impact, and digital divide. Her research interests further focus on e-skills, mobility and career of researchers. She has more than 60 publications, some of which are at ECKM and WSEAS conferences.